camden burke Snap2Text

Support

Help for Snap2Text and Snap2Text Lite on macOS. Email contact@camdenburke.co.uk and include your macOS version and the version shown in the About window. I read everything and reply to every message.

Getting started

Snap2Text lives in the menu bar. Press Command-Shift-O, drag a box over any text on your screen, and the recognized text is copied to your clipboard. Press Command-Shift-C to open the history and find anything you captured before.

Common questions

ProblemWhat to try
Nothing happens when I capturemacOS needs to allow Screen Recording for Snap2Text once. Open System Settings > Privacy & Security > Screen & System Audio Recording, switch Snap2Text on, then quit and reopen the app.
The hotkey does nothingOpen Settings from the menu bar icon and re-record the shortcut, or pick a combination another app does not already use.
The text came out wrongRecognition runs on your Mac with Apple's Vision framework. Zoom the source so the text is larger on screen, then capture again. Clean-up of broken lines and bullets can be switched off in Settings if it changes something it should not.
How do I stop Watch mode?Press Command-Shift-W again, or choose Stop Watching from the menu bar icon. Watch mode re-reads the same region every few seconds and adds a history entry when the text changes.
How do I delete my history?Open the history (Command-Shift-C) and choose Clear in its footer, press Option-Shift-Command-Delete to clear everything, or remove the selected entry with Option-Delete (changeable in Settings > General). Settings > Privacy can also clear the history every time Snap2Text quits. Everything is stored only on your Mac.
I want my money backIf you bought from this website, see the refund policy. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
How do I remove it?Quit Snap2Text from the menu bar icon, then drag it from Applications to the Bin. Nothing else is installed.

Privacy and terms

Snap2Text collects no personal data and makes no network connections. Read the privacy policy and the terms of use.